Responsible Gaming

At 0kzz Responsible Gaming — Let joy never become a source of pain

Gaming is about more than winning or losing — it is entertainment. 0kzz wants you to stay in control, have fun, and always play within your limits. Our responsible gaming tools and guidelines are built with exactly that goal in mind.

Set Betting Limits
Self-Exclusion Feature
Time Management
18+ Adults Only
Reality Check Tool
18+ Adults Only
24/7 Support Features
6 Protective Tools
100% Confidentiality Guaranteed
Emergency Help

Contact us if you are experiencing gaming-related problems:

24/7 Live Chat Available

What is responsible gaming and why does it matter?

0kzz believes gaming is entertainment, not a source of income. Responsible gaming means enjoying yourself within your means — where neither a win nor a loss affects the rest of your life. We want you to stay level-headed every session and know when it's time to stop.

Many players in Bangladesh start out gaming for fun, but gradually lose control over time. 0kzz gives you a set of practical tools and guidelines upfront to help you avoid that situation. Our goal is clear — to keep your gaming experience positive and enjoyable, every time.

Responsible gaming rests on three foundations: managing your time, money, and emotions. When these three are in balance, the enjoyment you get from gaming is genuine. But when any one of them slips out of control, problems begin.

Keep in mind: All responsible gaming tools at 0kzz are completely free and available at any time. Your requests are kept strictly confidential.

0kzz's commitment to responsible gaming goes beyond words — it shows in our actions. We continuously monitor our systems and proactively reach out to players who may be at risk, because we know a happy, healthy player is our greatest asset.

Our Responsible Gaming Tools

0kzz gives you full control over your gaming through several practical tools, all accessible directly from your account settings.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Loss Limit

Set a limit on how much you are willing to lose over a given period. Once that limit is reached, placing further bets will be automatically blocked.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, you'll receive a warning and be prompted to take a break.

Cool-Off Mode

Take a temporary break from the platform for anywhere between 24 hours and 6 weeks.

Self-Exclusion

Fully deactivate your account for a period of 6 months to 5 years. Reactivation is not possible during this time.

Reality Check

A message will appear at set intervals reminding you how long you've been playing and how much BDT you've spent.

How to activate: Log in to your account and enable any tool from the "Settings → Responsible Gaming" menu. If you need assistance, reach out to us via live chat.

Signs and Risk Levels of Problem Gambling

Gaming addiction does not happen overnight — it builds gradually. Watch out for the warning signs below. Each stage also comes with guidance on what to do:

Normal

You play occasionally, stay within your budget, don't get upset when you lose, and it doesn't interfere with other areas of your life.

Warning

Placing bigger bets to chase losses, arguing with family over gaming, losing sleep because of gaming.

At Risk

You feel restless without gaming, you are betting with borrowed money, you cannot give time to work or family, and you are lying about how much you play.

If you feel you're at a cautionary or risky level, take action now. Use 0kzz's protective tools or speak with our support team.

Important: Gaming is never a solution to financial problems. Chasing losses by placing bigger bets is one of the most dangerous habits you can develop.

Assess Yourself

Ask yourself the questions below. If you answer "yes" to most of them, you should get in touch with us.

Gaming Self-Assessment Test

Be honest with yourself — where does your gaming habit stand?

1

Are you spending beyond your set budget on gaming and feeling regret afterwards?

2

Do you find yourself placing more bets in an attempt to win back what you've lost?

3

Is gaming having a negative impact on your work, studies, or family relationships?

4

Do you feel restless, irritable, or anxious when you are unable to game?

5

Are you hiding from family or friends how much time or money you are spending on gaming?

6

Have you ever borrowed money or dipped into your savings to fund gaming?

7

Have you repeatedly tried to cut back on gaming but failed?

If more than 3 answers are "Yes": Activate 0kzz's self-exclusion feature right away and contact our support team. Seeking help is not a weakness — it takes courage.

Tips for Setting Healthy Gaming Limits

0kzz has found that players who set limits in advance enjoy gaming far more and avoid financial stress. Here are the most effective methods:

Set a Monthly Budget

Set a dedicated gaming budget — an amount you can afford to lose without it affecting your daily life. Never increase this budget.

Set a Weekly Time Limit

Decide in advance how many days a week you'll play and for how long. Reserve the rest of your time for family, work, and hobbies.

Win Target & Loss Limit

Decide in advance how much you want to win or how much you are willing to lose before you stop. Set this in your account settings.

Play with a Clear Head

Avoid gaming when you're angry, sad, or stressed. Decisions made under emotional pressure often lead to significant losses.

Take Regular Breaks

Take short breaks during long sessions. Get up, walk around, drink some water — keep your body and mind refreshed.

Keep a Log

Keep track of how long you play and how much BDT you spend. Your full history is available in your 0kzz account.

Minor Protection — 18+ Policy

Only individuals aged 18 and above are permitted to participate at 0kzz. This is a firm policy that we enforce strictly.

  • A national ID card or passport is required at registration for age verification.
  • Accounts are not activated until age verification is confirmed through the KYC process.
  • Suspicious accounts are immediately suspended and investigated.
  • If an underage account is identified, it is closed immediately and all transactions are cancelled.

Advice for Parents

If you suspect an underage member of your household is using 0kzz, contact our support team immediately. We'll act quickly.

  • Use parental control software on your devices.
  • Keep a browser filter enabled to block gaming sites.
  • Have open conversations with your children about the risks of online gaming.
  • Keep your login credentials and payment cards secure.
For any concerns or information regarding minor protection, please email us: [email protected]

Frequently Asked Questions

Your account cannot be reactivated until the Self-Exclusion period has fully elapsed. It does not reactivate automatically — you'll need to submit a conscious request and complete a 7-day reflection period.

Yes, there is a difference. Reducing a limit takes effect immediately. However, increasing a limit is subject to a 7-day waiting period. This is in place to protect you from making impulsive decisions.

Cool-Off Mode lasts from 24 hours to 6 weeks — it's designed for short-term breaks. Self-Exclusion runs from 6 months to 5 years and is used for long-term suspension of gaming activity. In both cases, promotional emails are paused for the duration.

Start by having a calm conversation with them and encourage them to seek professional help. You can also contact our support team directly — we'll take the necessary steps regarding the account in question. Your information will be kept completely confidential.

Yes, your account balance is kept safe. If you were unable to withdraw before your Self-Exclusion began, you can do so once the period ends. No deposits or withdrawals are permitted while Self-Exclusion is active.

Not at all. Every responsible gaming tool at 0kzz is completely free. They are built to protect you and can be accessed from your account settings at any time.

6 Core Principles for Staying Safe at 0kzz

The Core Pillars of Our Responsible Gaming Program

Identity Verification

A strict KYC process ensures that only verified adults can use the platform. No exceptions, no compromises.

Transparent Transactions

Your complete history of deposits, withdrawals, and bets is saved in your account. You can review your spending at any time.

Awareness Training

0kzz regularly publishes responsible gaming information and safety alerts. Our support team is specially trained to assist.

Secure Payments

SSL encryption is used across all payment channels. Any unauthorized transaction detected is blocked immediately.

Active Monitoring

Our system automatically detects risky gaming patterns, and our support team will reach out directly when needed.

Mental Health Support

If you are facing gaming issues, our specialist support team is always ready to help in a judgment-free and compassionate environment.

Play Responsibly, Play Happily!

Gaming at 0kzz means safe entertainment. Play by our tools and guidelines — make every moment count. Open an account today and enjoy the benefits of responsible gaming.

  • Set Betting Limits for Free
  • 24/7 Support
  • Self-Exclusion Feature
  • 100% Confidential
বাংলা